Privacy Policy

1. Introduction

TimeToRow ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it. By using TimeToRow, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of personal information:

• Account information – name, email address, and any profile details you provide when registering.
• Usage data – pages visited, features used, and interactions within the application (collected via Google Analytics, only with your consent).
• Communications – messages or enquiries you send us via the Contact Us form.

3. How We Use Your Information

We use your personal information only to:

• Provide, operate, and improve the TimeToRow service.
• Respond to your enquiries and support requests.
• Send you service-related notifications (such as reservation reminders) if you have opted in.
• Understand how the site is used so we can improve it (analytics, with your consent).

4. Sharing of Personal Data

We do not sell, trade, or rent your personal information to any third party. The only exception is anonymised usage statistics that may be collected by Google Analytics when you consent to analytics cookies. Google Analytics may process data in accordance with its own privacy policy. We do not share your name, email address, or any other identifiable information with external parties.

5. Cookies

We use two categories of cookies:

• Strictly necessary cookies – required for the site to function correctly (e.g. session cookies that keep you logged in). These cannot be disabled.
• Analytics cookies – used by Google Analytics (via Google Tag Manager) to collect anonymised information about how visitors use the site. These are only set if you consent via the cookie banner.

You can withdraw your analytics consent at any time by clearing your browser's local storage or by using the "Manage cookies" option if available.

6. Data Retention

We retain your account information for as long as your account is active or as needed to provide the service. Contact Us submissions are retained only as long as necessary to respond to your enquiry.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Object to or restrict certain processing activities.

To exercise any of these rights, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

9. Contact

If you have any questions about this Privacy Policy, please contact us.